Contact us
We want you to be thrilled by your shopping experience at Links of London. If for any reason you’re not, we’d love to hear from you so that we can put things right. And if you’ve had a particularly good experience and would like to shower us in praise, of course we’d be delighted to hear from you too.
Contact us here:
Enquiry form
Contact details
Links of London
Customer Care
535 Madison Avenue
New York, NY 10022
Tel: 1-888-BYLINKS (1-888-295-4657)
Our offices are open Mon. - Fri. 9:00am - 5:00pm EST
Frequently asked questions
- Contacting Links of London
- Ordering a Catalogue
- Expecting An Order
- Checking on an Order
- Confirming an Order receipt
- Using a different delivery address
- Placing orders from abroad
- Gift Packaging
- Engraving and Soldering
- Online VAT charge
- Returning an item
- Returns policy on sale items
- Paying for goods
- Account debit
- Repairing an item
- Non deliverable addresses
- Ebay items
- Counterfeit websites
- Non genuine item returns
- Cleaning my silver sweetie bracelet
- Cleaning my friendship bracelet
- Attaching charms to my sweetie bracelet
- Sweetie bracelet restringing
- Discontinued Products
- Custom made jewellery
- Jewllery guarantee length
- Chipping of charms