FAQ

Due to the size of the charms it is only possible to add a very thin layer of enamel or gold plate to the silver, so unfortunately there is a chance the enamel or gold plate may chip or fade with wear and tear. We advise customers not to wear their charms too close together on their bracelet and to treat them with the same special care and attention that they treat all their items of jewellery. Should you have any problems with enamel charms, they can be replaced by our stores within 3 months from purchase with a valid receipt.